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KEY RESPONSIBILITIES:
. Serve as the primary coordination between Customer Service with Business Units and internal Supply Chain functions. Handle BU and Sales inquiries, ensuring clear, accurate responses and effective follow-up to CS and SC.
. Translate BU requirements into actionable Customer Service and supply chain steps with clarity and ownership. Coordinate with Customer Service and Warehouse on residue, stock issues, and product availability.
. Strengthen BU confidence by ensuring prompt communication, accurate information flow to respective CS and SC for operational consistency. Take ownership of communication loops until all actions are fully closed.
. Support documentation for Halal, Kosher, NSF, and other regulatory certifications.
. Ensure product label compliance through SDS-to-label verification, phase-in/phase-out updates, and regulatory alignment.
. Partner with QA, Manufacturing, Marketing, Regulatory, and Procurement to maintain full compliance and audit readiness.
. Manage and verify Repacking TECO PO documentation.
. Conduct TECO status accuracy checks and ensure timely, correct closure of process orders.
. Coordinate closely with Planning and Warehouse to safeguard repacking accuracy, batch integrity, and expiry compliance.
. Main coordinator to support Port a feed activities, downstream, and regulatory-related BU requests.
. Consolidate and report key supply chain KPIs, ensuring data accuracy and timely submission.
. Track and monitor metrics related to repacking, TECO accuracy, regulatory compliance, BU requests, and cycle-time improvements.
. Highlight trends, gaps, and exceptions to support decision-making and continuous improvement.
. Support initiatives improving repacking workflow, label accuracy, TECO governance, and documentation control.
. Identify process or system gaps and collaborate with technical teams on enhancements by chance.
. Help standardise supply chain documentation and compliance workflows across teams.
REQUIREMENT:
HOW TO APPLY:
If you are interested in exploring this role or other current openings in the market, kindly email me [Confidential Information] with your resume.
We regret to inform that only shortlisted candidates will be notified.
Ashley Loo Yan Ni | R2095115 | EA LicenseNumber: 99C4599
Recruit Express Pte Ltd Company Reg. No.199601303W
Job ID: 145584785