Contract Manager, Global Operations (SEA)

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

Introduction

Based in Singapore, you will play a key role in contract negotiation, compliance support, and regional stakeholder engagement. You will also act as a bridge between our Singapore partnership team and our HQ legal & finance department.

This role is well suited for a commercially minded professional who thrives in a fast-paced, cross-cultural environment and is motivated to grow into a senior leadership capacity over time.

In this Role, you'll get to

• Draft, review, and negotiate a wide range of commercial contracts including TMC agreements, client contracts, supplier agreements, and technology integrations
• Provide legal and compliance support in SEA markets, with an emphasis on regulation and business related, in coordination with HQ legal colleagues
• Support business development teams and partnership managers in client and partner discussions, ensuring contracts and terms are clear and aligned with business objectives
• Act as a liaison for the SEA commercial team with Trip.com Group HQ legal and finance teams, so as to facilitate effective cross-border communication
• Establish a standardized contract clause library and operational guidelines to enhance contract compliance and processing efficiency.
• Assist in resolving contract-related disputes and managing governance issues with partners

What you'll Need to Succeed

• Bachelor's degree or equivalent
• Involved in commercial discussion with sales team and preferably some in-house experience in technology, travel, or B2B services
• Strong experience in commercial contracting and cross-border transactions
• Excellent communication and stakeholder management skills across different markets and cultures

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What's more

* Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

* Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

* We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

* We encourage flexible work arrangement

* Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click[1] the link to learn more about What makes Trip.com Group a leading global travel service provider

Click [2] the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!

References

Visible links

1. https://www.youtube.com/watchv=w4D31J3atps

2. https://www.youtube.com/@TripcomGroup