Contract Customer Service Office, Insurance (Non-sales, Office Hours, Central) #BLM

Jobs Responsibilities

. Handle customer enquiries via phone and email on account opening, transactions, and general account servicing matters

. Provide prompt and accurate support to clients and advisors, with focus on quality service and first contact resolution

. Follow up with customers and advisors on account opening applications, fund transfers, and third party payment requests

. Conduct call verifications for client detail updates, form amendments, password resets, and account maintenance requests

. Attend to walk in customers at the customer service centre and support their service requests efficiently

. Work closely with internal departments and team members to ensure smooth case resolution and support daily administrative tasks

Application Procedures

Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)

[Confidential Information]

Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.