ABOUT THE JOB:
TransPerfect is a world leader in artificial intelligence, website and software localization, GMS (Globalization Management System) software products, and enterprise-level, professional translation services. Our translation solutions allow a diverse array of clients to deliver local language products, services, applications, training, and content in a culturally appropriate manner. We were founded on the belief that great service is, and always will be, a key differentiator in the localization industry.
TransPerfect is looking for a dynamic and team oriented individual with high energy and drive to join the Content Solutions Team as a Content Solutions Engineer supporting the Asian market.
We are looking for an content solution engineer with focus on our AI/MT and GlobalLink Focus to join the Team.
This is a multi-functional, client-facing role that combines:
- Subject Matter Expertise (SME) in Artificial Intelligence (AI), Machine Translation (MT), and Generative AI
- Strategic pre-sales support across the GlobalLink suite
- Technical consulting and solution architecture
- Key account and program management collaboration
The ideal candidate operates at the intersection of AI innovation and enterprise localization technology.
As a Content Solutions Engineer, you will serve as both:
- The AI/MT expert during pre-sales engagements
- A technical advisor and solution consultant for the broader GlobalLink suite of products
- You will work closely with prospective and existing clients to:
- Gather requirements
- Identify automation and optimization opportunities
- Design AI-powered and GlobalLink-enabled solutions to address complex global content challenges
You will also support strategic client relationships by ensuring successful adoption of both AI/MT capabilities and GlobalLink platform solutions.
KEY RESPONSIBILITIES:
AI & MT Subject Matter Expertise
- Act as SME in sales opportunities involving AI, MT, and Generative AI
- Lead client presentations, workshops, and technical discussions
- Evaluate LLM and MT options for external clients and internal production
- Design AI-powered workflows aligned with client use cases
GlobalLink Solution Support
- Support pre-sales efforts across the GlobalLink suite, including workflow automation, integrations, reporting, and content management capabilities
- Translate client business requirements into scalable GlobalLink configurations
- Collaborate with Sales and Product teams to position GlobalLink strategically within enterprise accounts
- Ensure alignment between AI/MT solutions and broader platform architecture
Consulting & Implementation Oversight
- Propose pilot programs and define implementation roadmaps
- Establish KPIs and success metrics
- Coordinate with AI/MT Implementation and GlobalLink teams for deployment
- Ensure smooth communication between clients and internal stakeholder.
- Contribute knowledge and expertise to repository of responses to questions from requests for proposal (RFP) and requests for information (RFI) tender and selection processes.
REQUIREMENTS:
- BS/BA required
- Direct experience with MT, Generative AI, LLM, or other NLP technologies, solutions and services
- Direct sales, client services, key account management or program management experience
- You are familiar with the localization industry and have few years experience working on complex localization projects
- Fluency in English, excellent verbal communication, and client-facing skills
- Technical mindset and ability to grasp complex technical concepts
- Must possess a sense of urgency and the ability to work under pressure
- Demonstrate a high degree of attention to detail and ownership
- Experience managing multi-faceted projects from inception to launch
- You are dynamic, proactive and service-oriented
