Content Operations Specialist

About MEXC

Founded in 2018, MEXC is a global cryptocurrency exchange serving millions of users worldwide. We are committed to building a secure, efficient, and accessible platform for digital asset trading.

MEXC is known for offering some of the lowest trading fees in the market, deep liquidity across a wide range of assets, and fast access to trending tokens. Our platform provides a comprehensive suite of services including spot trading, derivatives, staking, and other digital asset products designed for both retail and institutional users.

Built on high-performance infrastructure and a user-first philosophy, MEXC delivers fast execution, strong market depth, and a seamless trading experience for global users.

At MEXC, we believe the best platforms are built through constant improvement and open collaboration. We value direct communication, practical thinking, and individuals who take ownership of their ideas. Teams are encouraged to share insights, challenge assumptions, and contribute to how the platform evolves.

As the digital asset industry continues to evolve, we remain focused on innovation, transparency, and global expansion while building a trusted platform for the next generation of financial technology.

Key Responsibilities

• Own end-to-end content operations for the US equities market, including real-time market commentary, breaking news, event analysis, and theme-driven content during trading hours.
• Develop and execute precision user engagement strategies via personalized delivery channels to boost retention, activity, and trading conversion.
• Design data-backed content frameworks and trading-focused campaigns to drive user transaction volume, deposit growth, and overall business growth.
• Monitor core operational metrics, conduct regular analysis, and iterate content strategies to continuously improve efficiency and conversion.
• Collaborate with cross-functional teams to ensure content quality, timeliness, and compliance in a global fintech environment.

Requirements

• 3+ years of content operations experience in cross-border finance, online brokerage, or fintech platforms with a US equities focus.
• Deep knowledge of US equity markets, macroeconomics, earnings, and market-moving events; able to capture trends quickly under real-time pressure.
• Proven expertise in user lifecycle management, personalized reach, and data-driven growth tactics.
• Strong trading-oriented mindset with a track record of using content to lift user conversion and trading activity.
• High self-motivation, ability to work flexibly during trading hours, and strong attention to detail and compliance.

Why Join Us

At MEXC, we believe people do their best work when they are trusted with real responsibility and given the freedom to grow.

• Ownership & Initiative – We encourage individuals to take initiative, lead projects, and contribute ideas that help shape how we build and improve the platform.

• Learning Culture – We regularly organize internal training programs, knowledge-sharing sessions, and learning initiatives where team members can both develop new skills and share their expertise with others.

• Ideas That Matter – New ideas are welcomed and discussed openly. Team members have a real voice in shaping which proposals move forward, and meaningful contributions are recognized and rewarded.

• Room to Grow – As a rapidly expanding global exchange, roles evolve quickly and individuals often have opportunities to expand their scope and take on greater responsibilities.

• Global Collaboration – Work with colleagues across different regions and cultures while contributing to a platform used by millions of users worldwide.