Job Summary
Oversee and lead the daily operations and management of condominium common property and facilities, driving operational excellence and compliance to support resident satisfaction and asset value.
Responsibilities
- Lead and supervise on-site teams including property executives, technicians, security, and cleaning staff to ensure efficient facility management and service delivery
- Develop and execute preventive and corrective maintenance programs for mechanical and electrical systems, lifts, swimming pools, landscaping, and common areas to maintain optimal functionality and safety
- Manage and monitor operating budgets and sinking funds, producing accurate financial reports and controlling costs to align with financial objectives
- Ensure strict compliance with the Building Maintenance and Strata Management Act (BMSMA) and all relevant statutory requirements to uphold legal and regulatory standards
- Prepare detailed reports, meeting minutes, and management proposals to support Council Meetings, Annual General Meetings (AGMs), and Extraordinary General Meetings (EGMs)
- Oversee vendor contract negotiations, tender processes, and evaluate contractor performance to secure quality services and cost efficiency
- Address residents feedback, complaints, and disputes with professionalism to maintain positive community relations
- Maintain comprehensive documentation, manage insurance matters, and implement risk management strategies to safeguard property and stakeholders
- Enforce safety and regulatory compliance including fire safety protocols, lift inspections, and Workplace Safety and Health (WSH) standards
Required competencies and certifications
- Minimum 3-5 years of experience managing condominium or Management Corporation Strata Title (MCST) operations
- Strong knowledge of condominium operations and local regulatory frameworks
- Proven leadership skills with the ability to communicate effectively and resolve conflicts
- Ability to work autonomously while managing multiple stakeholders and operational priorities
