Concierge Officer

Key Responsibilities:

• Greet residents, guests, and visitors in a warm and professional manner.
• Manage and respond to residents enquiries, feedback, and requests promptly.
• Coordinate and manage resident bookings (e.g. facilities, function rooms, move-in/move-out).
• Assist with parcel and mail deliveries, logging and notifying residents.
• Monitor visitor access and enforce condo security procedures.
• Work closely with managing agents and security personnel to ensure smooth operations.
• Maintain a clean and organised concierge counter/lobby area.
• Keep proper records and prepare reports when needed.
• Perform administrative duties as assigned by the Condo Manager or Management Council.