We are seeking a meticulous and proactive Compliance Specialist to support the Compliance team in ensuring adherence to regulatory requirements and internal policies. The ideal candidate will possess a strong understanding of compliance functions, particularly in Anti-Money Laundering (AML), policy reviews, and regulatory standards related to insurance, banking, or financial services. This role involves handling compliance assessments, coordinating training and competency reviews, managing appeal processes, and supporting various ad hoc tasks.
Key Responsibilities:
1. Anti-Money Laundering (AML) Function
- Monitor and assess transactions and client activity for potential AML risks
- Perform customer due diligence (CDD), enhanced due diligence (EDD), and suspicious transaction reviews
- Maintain and update AML-related records and documentation
- Assist in preparing reports for regulatory submissions and internal audits
2. BSC Review Function
- Conduct compliance reviews of Accident & Health (A&H) and Long-Term Care policies to ensure alignment with regulatory and internal standards
- Collaborate with underwriting and product teams to clarify benefit structures and terms
- Identify, escalate, and follow up on non-compliance issues
3. Agency Training & Competency Review
- Support the development and implementation of T&C programs for agency Sales Force
- Monitor and review training completion, competency requirements, and licensing status
- Work with Sales and Distribution teams to promote a culture of compliance
4. BSC Appeal Coordination
- Act as the primary liaison for BSC appeal cases
- Coordinate with internal departments and stakeholders to investigate and document appeals
- Track appeal outcomes and maintain case records for reporting and audit purposes
5. Ad-Hoc Assignments
- Provide general compliance support as assigned by the Head of Compliance
- Assist with internal projects, policy updates, audits, and regulatory reporting
Requirements:
Education:
- Bachelor's degree or higher in Business, Finance, or a related field
Experience:
- Minimum 2-3 years of relevant experience in compliance, AML, or regulatory roles, preferably within the banking, finance, investment, or insurance sectors
Skills and Attributes:
- Strong analytical, investigative, and problem-solving skills
- Excellent communication and interpersonal skills
- Detail-oriented with a high degree of integrity and discretion
- Proficient in Microsoft Office (Excel, Word, PowerPoint)
- Ability to work independently and manage multiple priorities under tight deadlines
Preferred Qualifications:
- . CAMS (Certified Anti-Money Laundering Specialist) or other relevant compliance certification is an advantage
- . Familiarity with MAS, FAA, or other local regulatory frameworks
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