Compliance Quality Assurance Specialist

About Us

MetaComp Pte Ltd is a leading Singapore-based digital payment solution provider, licensed and regulated by the Monetary Authority of Singapore (MAS) as a Major Payment Institution, to provide Digital Payment Token Services and Cross-border Payment Transfers. Operating under a P2B2C (platform-to-business, partners-to-clients) model, MetaComp provides its clients with an integrated end-to-end suite of services, empowering them to confidently enter the digital asset market with much-needed safety, security, and compliance assurance. Together with its parent company, Metaverse Green Exchange Pte. Ltd. (a MAS-licensed CMS holder permitted to carry out, inter alia, brokerage and custody services), MetaComp introduces its suite of services through CAMP (Client Assets Management Platform) which allow businesses to develop and scale their digital asset offerings through various products and/or services such as over-the-counter transactions, fiat payments, digital asset custody and prime brokerage.

Role Overview:

The Analyst in Quality Assurance is responsible for ensuring that the company's operational, compliance, and risk control processes meet regulatory standards, internal policies, and industry best practices. This role focuses on maintaining accuracy, integrity, and effectiveness of processes related to digital asset transactions, fiat transactions, client onboarding, and AML/CFT compliance.

Responsibilities:

• Assist in the development, implementation, and continuous improvement of the Quality Assurance (QA) framework and associated Standard Operating Procedures (SOPs).
• Conduct QA testing across compliance operations workstreams, including but not limited to onboarding/periodic KYC, transaction monitoring alerts, and enterprise risk assessment, to ensure alignment with internal policies and regulatory requirements.
• Collaborate with team managers to review, clarify, and resolve any disputed QA findings.
• Work closely with Compliance Operations to ensure consistent application of controls and processes.
• Prepare, maintain, and analyze management reports to meet business requirements, ensuring accuracy and completeness of reporting.
• Identify unusual activity and potential AML/CFT risks and perform risk assessments.
• Promote consistency and standardization of processes across multiple jurisdictions, supporting a unified compliance approach.
• Support the creation of training materials addressing recurring errors and, where required, deliver training to relevant teams to enhance compliance awareness and operational effectiveness.
• Demonstrate proficiency in compliance tools, including but not limited to World-Check, and blockchain analytical tools, such as Chainalysis.
• Maintain up-to-date knowledge of local regulations, directives, and emerging digital asset policies, and apply this knowledge to day-to-day QA activities.
• Participate in internal and external training programs to maintain and enhance knowledge in AML/CFT and other relevant compliance areas.
• Adhoc responsibilities may be required and related to the above functions in accordance with the department's requirements.

Minimum Qualification:

• Bachelor's degree or equivalent experience with min. 2+ years of relevant Transaction Monitoring and KYC knowledge within financial services/ fintech/ cryptocurrency industry.
• Familiarity with corporate client structures and compliance best practices.
• Good working knowledge of financial regulatory requirements, AML risk implication and KYC related topics.
• Prior Compliance Quality Assurance / Quality Control experience will be advantageous.
• Good working knowledge of financial regulatory requirements and crypto regulations.
• Good to have CAMS, ICA, or equivalent AML certification.
• Detail-oriented, analytical, proactive and adaptable in a dynamic environment.
• Diligent and committed to delivering high quality results with accuracy within tight deadlines.
• Track and manage workload using internal workflow tools, ensuring SLAs and KPIs are consistently met.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Strong Communication Skills (Verbal and Written) in English.
• Contribute to process improvements, and training initiatives.
• Stay current on global AML/KYC regulatory changes and industry best practices.

Preferred Qualification:

• Bachelor's degree or equivalent experience with 5 years of relevant Transaction Monitoring and KYC knowledge within financial services/ fintech/ cryptocurrency industry.
• Familiarity with corporate client structures and compliance best practices.
• Good working knowledge of financial regulatory requirements, AML risk implication and KYC related topics.
• Prior Compliance Quality Assurance / Quality Control experience will be advantageous.
• Good working knowledge of financial regulatory requirements and crypto regulations.
• Good to have CAMS, ICA, or equivalent AML certification.
• Detail-oriented, analytical, proactive and adaptable in a dynamic environment.
• Diligent and committed to delivering high quality results with accuracy within tight deadlines.
• Track and manage workload using internal workflow tools, ensuring SLAs and KPIs are consistently met.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Strong Communication Skills (Verbal and Written) in English.
• Contribute to process improvements, and training initiatives.
• Stay current on global AML/KYC regulatory changes and industry best practices.
• Familiarity with commonly used blockchain analytical tools, such as Chainalysis.

We are committed to creating an inclusive workplace where every individual feels respected, valued, and empowered to contribute. We celebrate diversity in all its forms—background, ethnicity, gender, identity, orientation, experience, and thought—and believe it strengthens our culture and our work. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other protected characteristic.