Competence Development Manager

• Assist in strategizing Competence Development plan in collaboration with Learning & Development, Agency Distribution and in-house distribution channels
• You are required to conduct thorough analysis on the sales quality and trends to identify potential misconduct risks and follow up with relevant stakeholders on remediation
• Promote awareness of standards and best practices in Sales Advisory Process and Market Conduct.
• Review and enhance internal processes for improved efficiency and effectiveness.
• Monitor and ensure seamless end to end process of Pre-Transaction Checks for One Agency's new business submission and manage outsource capabilities for quality improvement
• Ensuring that the Fit & Proper monitoring of representatives with adverse information are closely supervised in a controlled, orderly and consistent manner and the timely closure/extension of monitoring imposed
• Prepare management reports, analyze key trends, and escalate areas of concern for remediation.
• Engage agency units identified with weaknesses in advisory process and compliance.
• Participate in ad-hoc projects and initiatives as assigned by the Lead, Competence Development.

Who we are looking for:

• Comfortable in engaging senior members of the salesforce
• Knowledgeable in regulatory compliance requirements of the Financial Advisers Act and the Life Insurance Association of Singapore
• Familiarity with MAS regulations and industry standards applicable to the insurance sector.
• Understanding Needs-Based Sales Advisory Process
• Independent, collaborative, and meticulous with a keen eye for detail.