Community Lead

About ARC

We are reimagining the private members club experience by tapping on the ethos and tools of Web3 to build one of Asia's most impactful communities.

As a members-only community, ARC is connecting the most impactful and influential in the Global Asian Diaspora to contribute ideas, resources and networks towards a first-of-its-kind Social Venture Studio. Our long-term vision and shared purpose is to have our community be at the frontier of pushing the Web3 space in Asia forward through collective value creation via our Social Venture Studio. Details -

• Well-funded, early-stage start-up with the correct team and networks to succeed
• Immediate start
• Full-time, permanent role

We seek motivated and experienced content and community professionals to join our growing team in a challenging and fast-paced startup environment.

You will be part of a team bringing together Asia's most prominent thought leaders, founders, investors, and creators to form our community and work with us to build and maintain a thriving and engaged community experience for them.

The Day to Day Activities:

• Formulate and refine strategies for community acquisition, activation, engagement and retention together with the management team.
• Co-lead the community co-creation strategy and building of the Social Venture Studio with the management team.
• Design and manage feedback loop from the community such as social listening and members surveys for accurate community sentiments for strategy formulations.
• Organise and structure community growth and retention programmes/campaigns, leveraging on insights from the community and in-app metrics.
• Project manage and track Community team OKRs and KPIs, in relation to maintaining Community Health, delivering values to members and driving collaborations and co-creation.
• Project manage Community team workstreams (Content, Contributors Programme, Community Management/ Operations and Business Development).
• Lead the execution of community strategies by the content and community team to ensure they tie back closely to company-wide goals and objectives.

The must Haves:

• 6 to 10 years of strategic planning and complex project management with multiple parallel timelines and contingencies.
• Experience in mapping out business or community strategies using strategic frameworks and processes.
• Excellent written and verbal communication skills.
• Experience managing and guiding a team.
• Diploma or degree in business, communications, marketing or hospitality management related fields.
• Strong understanding of blockchain/crypto/NFT terminology familiarity with community-building in the Web3/NFT space preferred.
• Web3 native with proven experience in crypto/NFT project campaign management and/or community building is a strong plus.