Community Executive

About the Company:

The General Room is a boutique coworking space dedicated to providing a stylish, modern, and no-frills environment where businesses can thrive. Conveniently located at 111 Somerset - just a 3-minute walk from Somerset MRT - our space features sophisticated and fully equipped business meeting rooms that cater to a variety of professional needs.

About the Role:

We are seeking a proactive, people-oriented Community Executive to join our team full-time. This role is pivotal in ensuring our members feel welcomed, supported, and connected. You will be the face of The General Room, working closely alongside another Community Executive to deliver exceptional service, manage daily operations, and strengthen our community both onsite and online.

As both Community Executives will be new to the role, you'll receive comprehensive training, a detailed handover, and ongoing support from the Community Manager (who will be going on maternity leave) and the team. We're looking for someone adaptable, resourceful, and eager to grow with us as we continue building our community-centric culture.

Key Responsibilities:

- Manage day-to-day community operations, including member relations, sales, and marketing.

- Foster connections between members through community initiatives, introductions, event support, and member communications.

- Handle sales inquiries (walk-ins, calls, emails, and internal/external leads).

- Oversee front desk operations during business hours.

- Support for events. Shift rotation is required when necessary.

- Manage basic accounting functions: simple entries, vendor payments, and related tasks.

- Conduct office tours and upsell space to prospective members according to their needs.

- Coordinate smooth member move-ins and move-outs, ensuring a warm welcome and a positive experience.

- Collaborate with the Community Executive on social media and marketing efforts across Facebook, Instagram, and LinkedIn.

- Prepare the month-end report for management, highlighting The General Room's offerings, new initiatives, promotions, and sales targets.

- Contribute to achieving overall revenue goals.

- Any other responsibilities to be assigned by superior from time to time.

Requirements:

. Diploma or Degree in Business, Hospitality, or a related field.

. Fluent in English (spoken & written).

. Pleasant and approachable personality.

. Results-driven and client-focused, with strong multitasking abilities.

. Strong interpersonal skills resourceful and able to work independently and as a team.

. Proficient in Microsoft Office (Excel, Word, PowerPoint).

. Prior experience in coworking, hospitality, or a related industry is an advantage.

. Able to start in October 2025.

What We Offer:

. Competitive remuneration

. Career progression

. 5-day work week

. Annual Leave

. Birthday Leave

. Flexible benefits for medical and other wellness activities

. A beautiful, collaborative workplace with a diverse and vibrant community

Ready to Join Us
If this role excites you, please send your updated CV to and we'd love to explore how you can contribute to The General Room's continued success!