Community Care Associate (Active Ageing Centre)

Roles and Responsibilities

a. Programme & Activity Support

. Monitor and record client health status (vital signs, height, weight, BMI) under supervision.

. Encourage and facilitate client participation in structured group activities.

. Assist in implementing programmes and activities, including those with external partners.

. Help plan and conduct social activities to promote engagement and well-being.

. Perform stock checking, inventory, and housekeeping duties for programme materials.

. Perform basic documentation and programme records.

b. Engagement with Clients

. Engage seniors warmly and respectfully, encouraging participation in centre activities.

. Support seniors during activities, including those with mobility or mild cognitive challenges.

. Escalate concerns, incidents, or behavioural issues to the Community Care Executive or Community Care Lead promptly.

c. Centre Operations Management

. Maintain certification in First Aid, CPR, and AED (or be willing to obtain).

. Comply with Workplace Safety and Health (WSH) procedures and support emergency preparedness.

. Adhere to organisational SOPs and incident reporting protocols.

. Assist during emergencies as directed by trained staff.

d. Volunteer Management

. Assist volunteers during programme delivery.

. Provide logistical and administrative support for volunteer activities.

e. Personal Career Development

. Takes initiative and ownership of personal growth, identifying agenda during supervision sessions and courses of interest relating to scope of work to attend.

f. Other Duties

. Perform any other responsibilities assigned by Management and Head of Department (HOD)