Job Description
About The Role
Join Accenture's Technology & Operations team as a Communications & Engagement Lead (CL7), where you will play a critical role in driving organizational change through strategic communications and stakeholder engagement. This role focuses on developing and executing communication and engagement initiatives that support business transformation, technology adoption, and operational excellence.
You will work across multiple teams and stakeholders to design effective communication strategies, enable successful change adoption, and contribute to key business decisions. The ideal candidate combines expertise in change management communications with strong stakeholder management and program execution capabilities.
Key Responsibilities
Develop and execute communication and engagement strategies that support business transformation and change initiatives.
Design and implement communication plans, campaigns, and engagement activities aligned with organizational objectives and stakeholder needs.
Analyze current-state communication approaches and identify opportunities to enhance employee engagement, awareness, and adoption of change initiatives.
Partner with business leaders, project teams, and cross-functional stakeholders to ensure consistent and effective messaging.
Create communication materials across multiple channels, including leadership communications, presentations, workshops, newsletters, and change-related content.
Implement programs and interventions that prepare impacted stakeholders and teams for organizational, process, or technology changes.
Monitor stakeholder feedback, measure communication effectiveness, and recommend improvements to increase engagement and change adoption.
Support governance, reporting, and decision-making processes by providing communication insights and recommendations to project and business leadership.
Required Qualifications
Bachelor's Degree in Communications, Business, Marketing, Organizational Development, Human Resources, or a related field.
Minimum 5 years of experience in change management communications, employee communications, stakeholder engagement, organizational change management, or a related discipline.
Advanced proficiency in Change Management Communication.
Demonstrated experience developing and delivering communication strategies for large-scale business, operational, or technology transformation initiatives.
Strong written, verbal, and presentation communication skills with the ability to tailor messages for diverse stakeholder groups.
Experience working cross-functionally and managing communications across multiple teams and business functions.
Strong analytical, planning, and problem-solving skills with the ability to manage competing priorities in a dynamic environment.
Preferred Qualifications
Advanced Change Management expertise.
Intermediate proficiency in Stakeholder Engagement.
Intermediate proficiency in Strategic Planning.
Beginner proficiency in Conflict Resolution.
Beginner proficiency in Facilitation Skills.
Experience supporting organizational transformation, technology implementation, or operating model changes.
Familiarity with change management methodologies, communication measurement frameworks, and employee engagement practices.
About The Company / Team
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
