Act as primary point of contact between the company and key customers, implement plans aimed at business retention and improve customer satisfaction
Understand and keep track of changing key customer needs and business environments to ensure the most appropriate support is provided
Identify key decision makers & develop strong relationship that support retention and translate into new revenue opportunities
Lead and manage all aspects of new business development activities including strategy development & tactical execution, setting account goals and objectives, driving effort to achieve them.
Manage distributors and lead/guide them to achieve key deliverables.
Deploy the right distribution channels for global, regional key accounts and local customers
Liaise with internal stakeholders to maximize sales opportunities
Job Requirements:
At least a Bachelor Degree in Chemistry, Chemical Engineering, Business or equivalent
At least 5 years of Oleo Chemicals sales
Proven track record of meeting and exceeding sales and profitability targets
Proven experience in growing business portfolios through new business development and market share gain
Proven ability to understand market trends and develop sales strategies to take advantage of these trends
Proven experience in key account management, customer engagement and management
Exposure in handling clients from different cultural background.
Exposure in supply chain management is a must.
Candidate who has engineering/production background is encouraged to apply
Self-driven and motivated
Trustworthy and responsible
Results & customer oriented
Able to work independently and also in a team setting
Good communication and interpersonal skills
Able to problem solve and make decisions to meet customers needs whilst protecting company's interest
Ability to influence and successfully lead in a fast-paced environment
Global savvy, have an international frame of mind and awareness for cultural diversity
Dynamic builder of relationships with key customers and other stakeholders