Company Description
ING Wholesale Banking is a global financial institution based in Europe, serving corporations, multinationals, and financial institutions across over 40 countries. We specialize in providing tailored solutions across lending, corporate finance, debt and equity markets, payments, and treasury services. With a focus on sustainability, we aim to support businesses in transitioning to a low-carbon future and achieving their strategic goals. Our commitment lies in delivering innovative financial solutions that empower organizations to navigate current challenges and create a better, sustainable world.
Role Description
The Commercial Governance Specialist (Associate-level equivalent) plays a key role in strengthening operational discipline, governance transparency, and alignment across ING's commercial activities. This role supports the Commercial Governance Committee by executing high-quality governance processes, tracking cross-buy commitments and enabling smooth coordination across senior stakeholders and cross-functional teams.
As the custodian of commercial promises, the incumbent ensures that commitments made during deal approvals are clearly documented, accurately tracked, and delivered.
This is a 6month contract position, renewable subject to business needs and performance
Key Responsibilities
1. Commercial Governance and Decision Support
- Support the Commercial Governance Committee by documenting commercial decisions, conditions, and required follow-up actions captured accurately and addressed promptly
- Prepare and submit high quality governance meeting minutes, ensuring they meet documentation standards and are delivered within required timelines.
- Maintain an organised archive of past minutes to support resubmissions and re-approval requirements.
2. Cross-Buy & Submission Quality Control
- Validate submissions to ensure there is a clear cross-buy strategy and captures the anticipated timelines/dates for meeting commercial hurdles
- Track cross-buy commitments and maintain a reliable single source of truth tracker ensuring all updates are accurately reflected in the master tracker.
3. Relationship Journey Oversight
- Maintain and update the Relationship Journey (e.g., Sector, Country of Origination, Country of Booking, Revised Due Dates).
- Track delays, amendments, and escalations to ensure transparency and timely updates. Ensure prompt updates captured for deals delayed or deal status updated.
4. Reporting & Accountability
- Produce monthly reports on cross-buy fulfillment and accountability sign-offs for governance reviews.
- Escalate material delays, gaps, or non-compliance in a timely manner.
5. Process & Automation Improvements
- Collaborate with technology teams (e.g., Salesforce) to streamline workflows, improve data quality and enhance reporting automation
- Recommend governance enhancements to strengthen transparency, effectiveness, reduce manual effort, and improve end-to-end process discipline
6. Other Responsibilities
- Perform other related tasks and responsibilities as assigned
Qualifications
- Strong organizational, documentation, and workflow-management skills with excellent attention to detail.
- Effective communicator with strong stakeholder-management skills with the ability to prepare structured, high-quality materials for senior audiences.
- Experienced with governance, frameworks, banking & financial products, and/or credit processes preferred.
- Proficiency in PowerPoint, Excel and Salesforce, including managing trackers, workflows, and dashboards (Power BI or Tableau).
- Bachelor's degree with 3-4 years relevant experience, preferably in Banking
