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FairPrice Group

Commercial & Operations Manager

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  • Posted 12 hours ago
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Job Description

Job Description

  • Responsible for store-level execution, team leadership, and process flow.
  • Drive delivery commercial outcomes such as asset ROI and store asset income together with the Formats
  • Leads 3 Executives
  • Ensures asset usage business principles are followed during commercialisation
  • Ensure defined end-to-end workflows are followed including store-level execution
  • Conduct execution compliance audits
  • Drive continuous process improvement on workflows to save store manpower and reduce friction in supplier management.
  • Oversees all changes to asset attributes, including additions of new units, deletions of old ones, and physical location changes within the system in collaboration with the Macro space team.

Job Requirements

  • Degree in Business, Economics, Finance, or equivalent.
  • Strong communication to manage stakeholders, Cross-Functional Collaboration, attention to detail, Exception Handling: and a willing-to-learn attitude.
  • Minimum 6 to 7 years of experience in retail operations, trade marketing, or category management, specifically within a large-scale retail environment (100+ stores).
  • At least 35 years of experience directly managing a team, including overseeing executive-level staff across multiple geographical or format-based divisions.
  • Proven track record in managing revenue-generating assets or trade-term negotiations, with experience delivering against significant income targets.
  • Demonstrated experience in Lean or Six Sigma methodologies (or similar frameworks) to drive continuous improvement in complex end-to-end workflows.
  • Experience establishing or managing compliance frameworks, including physical store audits and the enforcement of business principles.
  • Experience working across diverse retail formats, such as Hypermarkets, Supermarkets, and Convenience/Specialty stores, understanding the unique Customer Value Propositions (CVP) of each.
  • Familiarity with managing physical asset lifecycles, including store renovations, relocations, and the transition between trading and non-trading statuses.
  • Exposure to integrated booking portals or asset management systems; experience transitioning manual processes to near-touchless automated platforms is highly preferred.
  • Practical experience using tech-driven validation tools, such as image analytics, QR codes, or photo validation protocols for execution tracking.

Work Location: FairPrice Hub (Beside Joo Koon MRT)

Work Arrangement: Hybrid

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About Company

Job ID: 144473395