Job Description
Finance Company located at Kung Chong Road looking for Collection Officer.
Responsibilities:
- Follow up with customers to ensure overdue amounts are paid promptly
- Investigate and resolve discrepancies relating to non-payment of instalments
- Conduct aged balance review with HOD and follow up review actions
- Prepare and send statements of account & reminder letter to customers
- Report and alert any exceptional and problematic customers and apply appropriate actions to minimize bad debt
- Ensure cash is accurately applied to customer accounts on a timely basis
- Ensure customers are billed in an accurate and timely manner
- Other duties as assigned
