To call and follow up on delinquent consumer and corporate accounts. In the management of the portfolio, the officer must ensure collection efforts are in compliance with regulatory and corporate requirements.
Able to recommend and execute appropriate collection / legal / restructuring actions for recovery of debt and minimise credit losses.
To manage and achieve daily productivity standards in terms of call attempts contacts and payments made by customers.
Additional projects and tasks may be assigned.
To call and follow up on delinquent consumer and corporate accounts. In the management of the portfolio, the officer must ensure collection efforts are in compliance with regulatory and corporate requirements.
Able to recommend and execute appropriate collection / legal / restructuring actions for recovery of debt and minimise credit losses.
To manage and achieve daily productivity standards in terms of call attempts contacts and payments made by customers. Additional projects and tasks may be assigned.
Experience/Skills
Possess strong written, interpersonal and effective negotiation skills
Meticulous, firm, tactful and customer service oriented
Proficient in Microsoft software
Knowledge in the litigation process is preferred prior collection experience preferred
Ability to thrive in a fast-paced working environment and achieve individual / team targets
