Coffee House Supervisor

We are looking for a responsible and hands-on Supervisor to oversee daily operations at our Coffee House. The ideal candidate should have prior F&B experience, strong leadership skills, and be willing to learn or assist with cooking a few simple main dishes. You will play a key role in ensuring excellent customer service, smooth operations, and a clean, welcoming environment.

Key Responsibilities:

- Supervise daily operations and ensure smooth workflow

- Deliver excellent customer service and handle feedback/complaints in a professional manner

- Lead and support service staff assist with training

- Prepare toast, drinks, and a selection of simple main course dishes

- Monitor inventory and assist with stock replenishment and contacting suppliers if needed

- Handle the kiosk system & troubleshooting

- Maintain the cleanliness of all areas of the cafe, ensure hygiene standards are met and the functionality of all facilities

Requirements:

- Minimum 1-2 years of experience in an F&B supervisory or team leader role

- Good leadership, communication, and customer service skills

- Able to work on weekends & public holidays

- Responsible, organised, and hands-on

Benefits:

- Sales incentives when monthly targets are achieved

- PM shift ends by 7pm - enjoy a better work-life balance!

- Opportunities for career growth (e.g. promotion to Assistant Outlet Manager)

- Medical benefits

- Annual leave entitlement

- ⁠Staff meals provided

- Uniforms provided

- Near Orchard MRT