Developing and implementing sales strategies to increase revenue and occupancy.
Conduct day-to-day sales activities including telemarketing and sales calls.
Building relationships with key clients and partners, identifying new business opportunities, creating, and implementing sales plans.
Monitors and analyzes market trends to identify potential new venue streams.
Collaborating with other departments and senior management to ensure effective communication and coordination.
Review the account portfolio regularly and present to the management sales report on a regular basis, to provide analysis on performance of each account, i.e. Rooms and events, forward and follow up action plans.
Negotiate contracts and rates with clients and partners to maximize revenue and occupancy.
Understands the overall market, competitors strengths and weaknesses, economic trends, supply, and demand etc. and knows how to win against them.
Conduct room inspection before a guest checks-in, to ensure set-up and cleanliness are in order.
Cross sells other property and event space.
Follow up with clients whose payment is outstanding and long overdue.
Assist with annual budget planning, and sales forecasts.
Assist in administrative tasks, in the absence of the sales administrator.
Support operations in organizing corporate / resident events.
Performs other duties as assigned to meet business needs by the Company.
Job Requirements:
Diploma or Degree in Hospitality, Business, Sales or related fields.
Minimum 3-5 years of sales or business development experience, preferably in hospitality, serviced apartments, or corporate housing.
Excellent communication, interpersonal, problem-solving, presentation and organizational skills.
Strong network among corporate clients, travel agents, or relocation partners is an advantage.
Excellent selling, negotiation, and communication skills.
Self-motivated, results-driven, and able to work independently.
Good presentation and client-handling skills.
Ability to thrive in a fast-paced, client-focused environment.