Club Manager

We are seeking a dedicated and experienced Club Manager to oversee the daily operations of our entertainment and hospitality venue. The successful candidate will be responsible for ensuring high service standards, smooth operational flow, and excellent customer experience while managing staff and business performance.

Key Responsibilities:

• Oversee daily club operations including guest services, reservations, and floor management

• Manage and supervise service staff, scheduling, and performance standards

• Ensure high-quality customer service and handle customer feedback professionally

• Coordinate event planning, promotions, and VIP guest arrangements

• Monitor sales performance, revenue targets, and operational efficiency

• Maintain compliance with company policies and local regulatory requirements

• Work closely with management to improve customer experience and business growth

• Manage inventory, supplier coordination, and operational logistics

• Ensure proper opening and closing procedures of the outlet

Preferred Skills:

• Experience in customer relations and service management

• Knowledge of POS systems and reservation management

• Operational planning and staff supervision experience

• Strong problem-solving and decision-making ability