We are seeking an experienced Level 2 Cloud Wintel Engineer with strong Windows administration skills and hands-on exposure to AWS environments. The role focuses on supporting and maintaining Windows-based workloads across on-premises and cloud platforms, with emphasis on security, compliance, and operational stability in regulated environments.
Key Responsibilities
- Provide L2 operational support for Windows Server (2012 / 2016 / 2019 / 2022) across on-prem and AWS environments
- Administer and support Active Directory, DNS, DHCP, GPO, WSUS, and Windows clustering
- Handle incidents and service requests via ITSM tools (e.g., ServiceNow, Jira), ensuring SLA adherence
- Perform patch management and coordinate scheduled patch cycles using WSUS, SCCM, or AWS Systems Manager
- Support AWS services including EC2, S3, IAM, EBS, CloudWatch, and Systems Manager (SSM)
- Implement and review IAM policies using least-privilege principles and IAM Access Analyzer
- Execute and remediate CIS hardening and compliance findings
- Perform vulnerability remediation (VMS, Cloudscape) in collaboration with security teams
- Work with Trend Micro Vision One or similar EDR/XDR platforms for threat detection and remediation
- Develop automation and remediation scripts using PowerShell, AWS CLI, and SSM Documents
- Maintain technical documentation, SOPs, and knowledge base articles
- Support audits, disaster recovery drills, and security reviews
- Participate in on-call support and shift rotations as required.
Required Qualifications
- Diploma or Degree in Information Technology, Computer Science, or related field
- 5+ years of hands-on Wintel administration and support experience
- 2+ years of experience supporting Windows workloads on AWS
- Strong understanding of IAM roles, security groups, S3 policies, and CloudWatch monitoring
- Experience with security and hardening frameworks such as CIS Benchmarks
- Familiarity with tools such as Trend Micro Vision One, Qualys/Tenable, AWS Config, and AWS Systems Manager
- Proficiency in PowerShell scripting for automation and operational tasks
- Knowledge of backup and recovery strategies for Windows servers
- Working knowledge of ITIL processes and ticketing systems.
Interest & Application
Prepare your updated resume and apply to this role. We'd love to hear from you!
We regret that only shortlisted candidates will be notified.
Aditi Jain | Personnel Registration No. R25129887
Adecco Personnel Pte Ltd | EA License No. 91C2918
