Cloud Migration Technical Lead

The Cloud Migration Technical Lead is a senior engineering role responsible for leading end-to-end Virtual Machine migration initiatives from on-premise environments to Microsoft Azure. This role ensures all migration workstreams are integrated into a cohesive delivery model covering assessment, migration execution, validation, cutover, and stabilization.

In addition, the role operates within a managed services environment, providing advanced (L4) technical support for complex escalations, ensuring continuous service availability, and driving operational excellence across multi-technology domains including cloud, networking, security, and infrastructure.

Key Responsibilities:

Cloud Migration Leadership & Delivery

. Lead end-to-end VM migration activities from on-premise to Azure using tools such as Azure Migrate.

. Plan and execute migration strategies including rehost, replatform, and modernization approaches.

. Ensure all migration phases (assessment, design, execution, validation, cutover, and stabilization) are delivered cohesively.

. Identify dependencies, risks, and mitigation strategies for migration workloads.

. Provide technical assurance, governance, and escalation support throughout the migration lifecycle.

. Collaborate with application, infrastructure, and business teams to align migration outcomes with business objectives.
Cloud & Infrastructure Engineering

. Design and implement Azure Virtual Machine environments and hybrid networking solutions.

. Support infrastructure modernization initiatives including DR, backup, and high availability solutions.

. Ensure best practices in performance, scalability, security, and cost optimization.

Advanced Technical Support & Operations

. Work independently with general direction to resolve escalated incidents and service requests within SLA timelines.

. Provide fourth-level support for complex incidents and perform deep root cause analysis.

. Proactively monitor, identify, and resolve issues before they impact services.

. Act as an escalation point for critical client and business-impacting incidents.

. Maintain accurate and timely ticket updates, ensuring proper documentation of resolution activities.

Service Delivery & Process Excellence

. Ensure delivery of contracted managed services outcomes and continuous service improvement.

. Support, track, and document change implementation activities.

. Proactively identify opportunities for automation and operational optimization.

. Perform quality audits across processes, service experience, and ticket management.

. Contribute to disaster recovery planning, testing, and execution.

. Collaboration, Leadership & Knowledge Sharing

. Communicate effectively with cross-functional teams and stakeholders to ensure seamless service delivery.

. Mentor and coach L1-L3 engineers, sharing knowledge and driving technical capability uplift.

. Support project delivery activities within the technology domain as required.

. Act as a subject matter expert across cloud and infrastructure domains.

Required Skills & Qualifications:

. 5+ years of overall IT infrastructure and project delivery experience.

. Minimum 4+ years of hands-on experience in Azure migration projects.

. Strong expertise in:

- Azure Migrate and Azure Virtual Machines

- Windows and Linux server migration

- Hybrid networking and connectivity

- Infrastructure modernization (DR, backup, HA)

- Migration governance and delivery frameworks

. Proven experience in large-scale enterprise migration projects.

. Strong troubleshooting skills across multi-domain environments (cloud, networking, security, compute).

. Experience working within ITIL-based service management environments.

Key Competencies :

. Strong stakeholder management and communication skills.

. Ability to operate effectively in high-pressure, complex environments.

. Proactive problem-solving and analytical thinking.

. Strong client service orientation and focus on delivering value.

Qualifications and Certifications :

. Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).

Preferred certifications:

- Microsoft Certified: Azure Solutions Architect Expert

- Azure Administrator / Azure Migration certifications

- VMware, Networking (CCNP/CCIE), or Security certifications (CISSP, etc.)

. Additional certifications across cloud, infrastructure, and enterprise platforms are advantageous.