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We are looking for a Cloud Engineer to develop, test network infrastructure and deploy system.
Responsibilities:
. Carryout service requests and change requests and complete all requests within SLA timelines.
. Ensure that approved patches, releases, and configuration changes for operating systems and system software
are deployed in accordance with approved change requests.
. Ensure incidents are resolved within defined SLA timeframes, with root cause analysis conducted to remediate
problems.
. Escalate unresolved incidents or problems to the Operations Lead or Service Delivery Manager in a timely
manner.
. Escalate issues to OEMs, vendors, or subcontractors for technical support.
. Perform regular tests to verify system configurations and backup data integrity.
Requirements:
. At least 2 years of relevant experience.
. Demonstrates a dynamic and customer-oriented mindset, strong diligence, and the ability to perform
effectively in a fast-paced environment.
. Strong analytical skills, with the ability to collaborate effectively with others to resolve issues.
If you would like to consider this career opportunity, please send your updated MS Word CV to:[Confidential Information]
Esther Tan
Reg.No: R1878925
STAR CAREER CONSULTING PTE. LTD.(EA License: 20C0353)
Job ID: 138270883