Cloud Engineer (33-month contract), IITS

Job Description

• This position is forOffice of Integrated Information Technology Services (IITS).
• Infrastructure Management
  • Architect, design, and implement cloud-based solutions that align with both organizational objectives and technical requirements.
  • Collaborate with internal and external stakeholders to seamlessly integrate cloud solutions.
  • Implement Infrastructure as Code (IaC) methodologies to automate and streamline the deployment and management of cloud resources.
  • Continuously optimize cloud infrastructure for performance and cost-efficiency.
  • Monitor and analyze cloud performance, making proactive adjustments as needed.
  • Provide technical expertise on cloud architecture and best practices.
  • Stay abreast of emerging trends and technologies in cloud computing.
  • Recommend appropriate cloud services based on project requirements.
  • Ensure compliance with security standards, regulatory requirements, and best practices in cloud security.
  • Conduct regular security audits and assessments.
  • Manage internal and external stakeholders relationships
  • Act as a subject matter expert on cloud architecture, participate in technical discussion and provide guidance to stakeholders.
  • Provide training, technical documentation and hands-on support to help teams develop necessary skills and expertise.
  • Develop, maintain, and execute system operation procedures (e.g., IT Disaster Recovery) to improve service availability, reliability, and redundancy.
  • Manage, configure, and maintain HPCC Systems clusters to ensure optimal performance, reliability, and scalability as part of the cloud engineering responsibilities.
• Consultancy and Support
  • Collaborate with internal and external stakeholders to gain a better understanding of their goals, technical requirements, and current infrastructure.
  • Develop tailored cloud solutions that align with organizational requirements, focusing on scalability, reliability, security, and cost-effectiveness.
  • Provide support to internal stakeholders for cloud data repository and accessing enTRUST.
  • Troubleshoot issues, resolve technical challenges, and deliver ongoing support after project post-implementation.
• Any other duties assigned.

Qualifications

• Bachelor's degree or diploma in Computer Science, Computer Engineering, IT or equivalent with at least 6 years of professional experience in cloud infrastructure engineering.
• Relevant Cloud platform certifications (e.g. AWS Certified Solution Architect, Azure Solutions Architect Expert) are a plus.
• HashiCorp Certified Terraform Associate or equivalent Infrastructure-as-Code certification are a plus.
• Strong communication and stakeholder management skills.
• Proficiency in Cloud computing concepts, architectures, and service models (IaaS, PaaS, SaaS).
• Proficiency in Cloud platforms such as AWS, Azure, or Google Cloud Platform, including their services and features.
• Proficiency in networking fundamentals, including TCP/IP, DNS, VPN, and routing in cloud environments.
• Proficiency in Cloud security principles, encryption, identity and access management (IAM), and compliance requirements.
• Proficiency in Cloud platform monitoring, logging, and alerting tools to ensure the performance and reliability of cloud resources.
• Proficiency in infrastructure provisioning and management tools like Terraform and CloudFormation.
• Working knowledge of DevOps methodologies, continuous integration/continuous deployment (CI/CD), and automation tools.
• Working knowledge of containerization technologies such as Docker and container orchestration platforms like Kubernetes.
• Working knowledge of cloud-based storage solutions, databases, and data analytics platforms.
• Understanding of data lifecycle management, security, and compliance for sensitive research datasets.
• Working knowledge of big data platforms (e.g. AWS EMR, Hadoop, Spark) or data-intensive research environment
• Proficient in scripting languages, including Python and Bash, with the ability to automate tasks and enhance workflow efficiency.
• Proficient in ServiceNow CMDB administration.
• Working knowledge of ISO27001 information security standards, regulatory compliance, and best practices for Cloud governance.
• Strong technical, analytical, and troubleshooting skills, with confidence in delivering frontline support and expertise across diverse academic disciplines and areas.
• Exceptional written and verbal communication skills, with a keen attention to detail and strong decision-making abilities.
• Good interpersonal and customer servicing skills.
• Enthusiastic and motivated team player.
• Independent, proactive, positive attitude, and a keen interest in exploring the areas of emerging Cloud technologies.

• This position is forOffice of Integrated Information Technology Services (IITS).
• Infrastructure Management
  • Architect, design, and implement cloud-based solutions that align with both organizational objectives and technical requirements.
  • Collaborate with internal and external stakeholders to seamlessly integrate cloud solutions.
  • Implement Infrastructure as Code (IaC) methodologies to automate and streamline the deployment and management of cloud resources.
  • Continuously optimize cloud infrastructure for performance and cost-efficiency.
  • Monitor and analyze cloud performance, making proactive adjustments as needed.
  • Provide technical expertise on cloud architecture and best practices.
  • Stay abreast of emerging trends and technologies in cloud computing.
  • Recommend appropriate cloud services based on project requirements.
  • Ensure compliance with security standards, regulatory requirements, and best practices in cloud security.
  • Conduct regular security audits and assessments.
  • Manage internal and external stakeholders relationships
  • Act as a subject matter expert on cloud architecture, participate in technical discussion and provide guidance to stakeholders.
  • Provide training, technical documentation and hands-on support to help teams develop necessary skills and expertise.
  • Develop, maintain, and execute system operation procedures (e.g., IT Disaster Recovery) to improve service availability, reliability, and redundancy.
  • Manage, configure, and maintain HPCC Systems clusters to ensure optimal performance, reliability, and scalability as part of the cloud engineering responsibilities.
• Consultancy and Support
  • Collaborate with internal and external stakeholders to gain a better understanding of their goals, technical requirements, and current infrastructure.
  • Develop tailored cloud solutions that align with organizational requirements, focusing on scalability, reliability, security, and cost-effectiveness.
  • Provide support to internal stakeholders for cloud data repository and accessing enTRUST.
  • Troubleshoot issues, resolve technical challenges, and deliver ongoing support after project post-implementation.
• Any other duties assigned.