Clinical Case Management Officer (Cardiac/ Heat Failure)

Our esteemed client in Public Healthcare sector is seeking a passionate and experienced Case Management Officer to join their team. In this role, you will provide comprehensive, patient-centred care for heart failure patients, working closely with a multidisciplinary team to optimize clinical outcomes, enhance patient quality of life, and ensure continuity of care across the healthcare continuum.

Key Responsibilities:

• Conduct thorough assessments of patients medical, psychological, social, and financial needs

• Develop, implement, and monitor individualized care plans in collaboration with doctors, nurses, and allied health professionals

• Track patient progress through clinic visits, telehealth monitoring, and regular follow-ups

• Educate patients and caregivers on heart failure self-management and lifestyle modifications

• Conduct staff training and participate in outreach programs to promote heart failure awareness

• Facilitate Advanced Care Planning (ACP) sessions for eligible patients

• Coordinate appointments, vaccinations, screenings, and referrals to other clinics or community services

• Support research, quality improvement initiatives, and programme development

• Mentor, coach, and guide junior staff while fostering a collaborative team environment

Requirements:

• Bachelor's Degree in Nursing or a relevant health/science discipline

• Registered Nurse with at least 4 years of clinical experience, including 2 years in a relevant specialty

• Strong critical thinking, problem-solving, and organizational skills

• Excellent communication, interpersonal, and coaching abilities

• Self-motivated and able to work independently as well as part of a multidisciplinary team

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button OR email to [Confidential Information]

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

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