Novahealth TCM Clinic is looking for a friendly and responsible Part-Time Clinical Assistant to support our clinic operations and provide excellent service to patients.
Responsibilities:
- Greet and attend to patients at the reception counter
- Handle appointment scheduling and patient enquiries (phone, WhatsApp, walk-ins)
- Register patients and maintain accurate records
- Process billing, payments, and issue receipts
- Introduce and recommend suitable clinic services or packages when appropriate
- Assist physicians and support daily clinic operations
Requirements:
- Minimum GCE O-Level or equivalent
- Customer service or front desk experience preferred
- Friendly, well-spoken, and service-oriented
- Basic computer skills
- Able to work flexible shifts, including weekends
- Bilingual in English and Mandarin (to communicate with Mandarin-speaking patients)
