Responsibilities:
- Handle telephone enquiries and make bookings for patients.
- Match patients requests to appropriate Physicians, being mindful of their preferences and well-being to attract patient visits.
- Manage the front desk daily cash collection with integrity and proper record keeping.
- Provide innovative customer service which includes patient relationship management, patients registration and scheduling of appointments.
- To perform other clinic duties as and when requested by the supervisor and as advised by Clinic management.
Requirements:
- Diploma holder with at least 2 years of relevant working experience
- Experience working at front desk or/and in a TCM clinic will be an advantage.
Contract Duration: 1 year
Working hours:
- Monday to Wed, Saturday: 8.15am to 5.30pm , Thursday: 8.15am to5.30pm (for day duty)
- Thursday: 1.00pm to 9.00pm (for night duty), Friday: 8.30am to 5.15pm
- Roster on a five-day week, which may include working on one night duty and/or on a Saturday.
- Lunch break: 12.30pm to1.15pm (45 min)
Working Location: 50 Nanyang Avenue
Monthly Salary: $2,500 - $3,200 per month
EA License No.: 96C4864 (Shanice Lim Xin Ni)
Reg. No.: R22110485
