About the Opportunity
We are seeking high organized and experienced Clinic Supervisor/Manager to oversee the daily operations of our GP clinic in My Family Clinic (Choa Chu Kang)
The successful candidate will provide support, direction, and oversight of the day-to-day operations, manage staff and development, ensuring quality patient care, and maintain a safe and efficient work environment.
What You'll be Doing
- Oversee day-to-day operations of the clinic including and not limited to team supervision in their execution of daily activities, managing rosters, resource planning, slots management and downtime process.
- Support implementation of policies and procedures to improve clinic operations
- Maintain accurate patient records and ensure patient confidentiality
- Manage inventory and ordering of medical supplies and equipment
- Oversee maintenance and cleanliness of clinic facilities
- Handle patient complaints and concerns in a timely and professional manner
- Oversee the clinic's finance and administration matters including ensuring files and information are organized and petty cash, billings and cash are accounted for and updated to the relevant department.
- Perform frontline services, clinical support and any operational duties during peak hours or when there is a shortage of manpower.
- Perform any other ad-hoc duties which may be assigned.
What We Are Looking for
- NITEC/Higher NITEC/GCE N or O level, with 3 years experience in outpatient GP Clinic, preferably with supervisory/management experience.
- Advanced knowledge in relevant government and insurance schemes and subsidies.
- Knowledge on MOH regulatory requirements for GP clinic, insurance providers program and process.
- Highly effective in supervision, coaching and motivate team members.
- Proven ability to work flexibly with changing priorities and deliver high-quality customer-focused service.
- Possess strong interpersonal and communication skills.
- Familiar with clinic management application.
To learn more about our organization, please visit:
- https://alliancehealthcare.com.sg.
- https://www.myfamilyclinic.com.sg.
