- Handle incoming calls, emails and inquiries and assist to register patients
- Assist in handling and restraining animals during consultations and treatments
- Schedule appointments, admissions and follow-ups
- Invoicing, dispensing medications and provide basic advice on animal care, nutrition and point-treatment care
- Administrative tasks including filing, data entry, stock replenishment for reception display, stock check and document preparation (eg. issue certificates, print labels etc)
- Maintain accurate up-to-date customers records and ensuring confidentiality of information
- Liaise with customers and vendors to ensure smooth operations
- Monitor and oversee payments of invoices/bills
- Oversee office equipment maintenance and troubleshoot minor issues (NETS machine, printer, etc)
- Maintain clinic cleanliness and hygiene at all times
- Follow safety protocols for handling animals and medical waste
- Support miscellaneous duties as and when required
Requirements:
- Passion and love for animals and their wellbeing
- Possess initiative, good communication and teamwork skills
- Willingness to learn and adapt in a fast-paced environment
- Prior experience in a veterinary or animal care environment is a plus
Working Hours:
9.00 am to 6.00 pm (Mon to Fri)
10.00 am to 5.00 pm (1 Sat per month)
Interested applicants, please indicate your date of availability to work, last drawn salary and state reason for leaving current/last employment.
