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As the first point of contact for our patients, you will play a crucial role in managing the daily operations of the front desk.
Roles and Responsibilities
. Handle cashiering duties including accurate billing, daily collection reconciliation and preparation of reports.
. Answer to patients enquiries and follow-up tasks.
. Responsible for all matters pertaining to insurance and Letter of Guarantee(s).
. Process claims with insurance companies.
. Perform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless payment
. Other duties assigned by the Team Leader.
Requirements
. Minimum GCE O level or equivalent.
. At least 1-2 years of front desk, receptionist or customer service experience.
. Prior experience in a clinic, healthcare or customer service role is an advantage.
. Warm, professional, and attentive to patients enquiries.
. Proficient in Microsoft Office applications.
. Pro-active with excellent patient service.
. Able to adapt quickly, multitask and work under tight deadlines.
. A team player with a positive and service-oriented attitude.
Interested applicants are invited to submit their application with:
. Full and updated resume.
. Reasons for leaving.
. Current and expect salary.
. Earliest availability.
Please note that ONLY shortlisted applicants will be notified.
Job ID: 150986949