Clinic Receptionist

About the Job

This role supports daily clinic operations by managing front-desk activities, assisting patients with enquiries, and ensuring a smooth and positive experience at the physiotherapy clinic.

Key Responsibilities

. Welcome patients and manage check-in and check-out processes.

. Handle appointment bookings, rescheduling, and daily calendar coordination.

. Respond to phone, email, and walk-in enquiries promptly and professionally.

. Process payments, issue receipts, and assist with billing and administrative tasks.

. Maintain patient records and ensure accurate data entry into the clinic system.

. Support physiotherapists in managing patient flow and basic administrative needs.

. Assist with inventory checks, ordering of supplies, and general upkeep of the reception area.

. Uphold confidentiality, service quality, and operational standards at all times.

Requirements

. GCE O-Level / Nitec / Diploma or equivalent qualification.

. Prior experience in customer service, healthcare, or clinic operations will be an advantage, but not mandatory.

. Good communication and interpersonal skills with a patient-focused mindset.

. Proficient in basic computer applications and comfortable with digital scheduling systems.

. Able to multitask, stay organized, and work in a fast-paced environment.

. Willing to work rotating schedules, including weekends, as required by clinic operations.

What We Offer

. Competitive remuneration package.

. Training and onboarding support for candidates without prior clinic experience.

. Opportunities for skill development and career progression within clinic operations.

. Supportive and collaborative working environment.

. Convenient clinic locations islandwide.

If you are passionate about helping people and enjoy creating a welcoming experience for patients, we invite you to apply.

You can submit your updated resume through this portal or to [Confidential Information]

EA Licence No.: 25C3031

Reg No.: R25157682

We regret that only shortlisted applicants will be contacted.