Clinic Manager
Job Purpose
- Responsible for management of day-to-day operations of a GP Clinic to maintain optimal operating function
Job Requirement
- Manage the day-to-day operations of a GP Clinic
- Ensure a consistent high level of service and clinical standards are maintained in the clinics
- Registration of patients, scheduling appointments, dispensing medications and consumables and payment collection
- General administrative duties in the clinic
- Updating of medical billings/invoices
- Responsible for monthly stock taking of drugs and consumables
- Assisting Doctor in providing treatment and medical examination
- Assist in planning and executing action plan to improve the service and clinical standards
- Examine and resolve complaints when needed
- Identify areas for improvement and engage in work process improvement projects to improve service quality and patient satisfaction at clinic level
- Support the management in operational plans of the clinic which includes preparing and analysing performance data of the clinic
- To undertake any other ad-hoc projects or any other responsibilities and assignments as assigned by the Management
- Proficiency in Mandarin is essential for effective communication with Chinese- speaking patients
Requirements:
- A minimum of 3 years experience working in a clinic environment, ideally in a managerial role.
- Strong leadership and customer management abilities.
- Customer service-oriented with in-depth knowledge of basic business management processes.
- Excellent communication and interpersonal skills.
- Good customer service and people skills required
- Willing to work on nights and weekends
NOTE: Only shortlisted candidates will be contacted
