Clinic Assistant

Job Responsibilities:

Clinic Administration

Assist in insurance, Medisave or other claims filing

Prepare and send medical reports, films, and/or portable storage devices such as

USB/CD to clinics and/or hospitals

Storage and/or proper handling or destruction of documents in relation to PDPA

Coordinate with relevant parties to ensure appointments and requests are registered and delivered

Support in documentation for inspection and audit purposes by various governing authorities

Assist in appointment booking and collecting payment

Any other diagnostic imaging matters assigned by the Management

Patient Care

Welcome patients to the clinic by greeting them warmly

Assist in Patient Registration including taking of appropriate medical history

Assist in preparing/retrieving patient records for doctor's including clinical notes, surgical records and radiographic or laboratory results

Patient Communications

Maintain goodwill and professionalism with patients at all times

Job Requirements:

Minimum Diploma in a relevant field

Prior experience in a clinic, healthcare, or customer service role is an advantage

Proficient in the use of technology and computer systems

Able to adapt quickly, multitask and work under tight deadlines

A team player with a positive and service-oriented attitude