Job Summary
As a Clinic Assistant, you will manage the clinic's daily operations to maintain a clean, organized, and welcoming environment for patients and medical staff.
Responsibilities
Perform general administrative duties assigned by the Clinic Supervisor or Manager, including:
Patient Care
- Register patients and schedule appointments accurately to ensure smooth clinic flow
- Record patients medical history clearly and properly for doctor reference
- Dispense medication accurately according to prescriptions
- Assist and chaperone doctors during physical examinations
- Communicate clearly with patients to address their concerns and provide support
Records Keeping
- Reconcile cash and electronic transactions to maintain accurate financial records
- Update medical billings and invoices promptly to ensure correct patient charges
- Conduct monthly stock-takes of drugs and consumables to maintain adequate inventory levels
- Prepare and restock examination rooms with necessary supplies to ensure readiness
Other Misc Information
- Adhere to clinic policies, procedures, and safety protocols to maintain a safe environment
- Flexible shifts including morning, afternoon, and night to support clinic operations
- Cover duties in other clinics owned by the parent company as needed to ensure service continuity
Preferred competencies and qualifications
- Minimum GCE O Level or higher or at least 1 year of healthcare experience, with training provided for new hires
- Basic knowledge of medical procedures and clinical equipment to support daily tasks
- Ability to work effectively in a dynamic and fast-paced environment
- Proficiency in Mandarin is essential for effective communication with Chinese-speaking patients
- Strong interpersonal skills to collaborate with patients and medical staff
- Attention to detail and organizational skills to maintain clinic standards
Note : Regrets that only shortlisted candidates will be contacted
