Clinic Assistant

Role Description

• Handle billing functions, including verifying patients details, past invoices, appointment records, and payment history using Clinic systems
• Assist with scheduling appointments and other related arrangements
• Manage patient enquiries and route calls to the appropriate departments or personnel
• Advise patients on the availability of cashless payment options for their visits
• Submit insurance claims through various insurance portals
• Perform e-filing of patient records and manage patient communications
• Act as a chaperone for patients when required
• Training and guidance will be provided

Requirements

• Proficient in Microsoft Office
• Friendly, positive, meticulous, and a strong team player
• Service-oriented with good interpersonal skills
• Good communication skills
• Willingness to learn
• Prior relevant clinic experience is preferred

Employment Details

• Annual Leave: 14 days
• Work Schedule: 5.5 working days per week

• Monday to Friday: 9:00 AM - 6:00 PM

  Saturday: 9:00 AM - 1:00 PM

• Location: Various branches, Central, Eunos, Novena, Royal square

If you believe you are a good fit for this role, please submit your resume via the recruitment portal or email it to [Confidential Information]