Client Success Associate / Sales Executive

Job Description & Requirements

• Manage the sales pipeline and track key performance indicators (KPIs) to ensure targets are met or exceeded. Develop and execute comprehensive sales and marketing plans to achieve business objectives.

• Identify and pursue new business opportunities, including lead generation and prospecting.

• Build and maintain strong relationships with clients, partners, and stakeholders.

• Conduct market research to understand customer needs, preferences, and emerging trends.

• Analyse and report on sales and marketing performance, providing insights and recommendations for continuous improvement.

• Develop and deliver compelling sales presentations and proposals.

• Provide administrative support and assist with business operations & reporting.

• Support Director with clients meetings

• Increase company sales by expanding the customer base through targeted outreach, including cold calling.

• Maintain good relationships with existing customers.

• Conduct market research to identify potential customer profiles who may need the company's services

Personal and Social

• Must be a strong team player and possess excellent inter-personal skills, with an ability to integrate quickly into an established team and communicate closely with team members, most importantly with the firm's clients and investors.

• The incumbent will be expected to show initiative, be assertive and highly independent in their work. Strong communication skills, a highly pleasant demeanour, the ability to take on responsibility and ownership are must haves

Requirements:

• Diploma in Business/Marketing or A-Level or equivalent.

• Being outgoing, curious, driven and eager to explore & ideate.

• Excited about building networks.

• Passionate about learning and business.

• A team player with extraordinary interpersonal skills.

• Strong administrative, time-management and organisational skills.