Our client is a renowned luxury bridal boutique, celebrated for its curated collection of exquisite designer gowns available for rental. They are seeking a Client Services and CRM Executive to manage end-to-end client interactions, maintain accurate CRM records, and support personalized service experiences that strengthen client relationships.
Key Responsibilities:
- Handle client inquiries such as phone, email, and in-person, providing prompt and professional assistance.
- Schedule and manage client appointments, ensuring smooth flow of consultations and fittings.
- Maintain CRM system accuracy and hygiene, updating client profiles and records consistently.
- Prepare daily settlements and support administrative financial tasks.
- Perform administrative closure tasks, including documentation and reporting.
Key Requirements:
- Bachelor's degree in Business, Hospitality, Marketing, or a related field.
- Min 2 years of experience in luxury retail, bridal, or client services is a plus.
- Strong proficiency in Microsoft Excel.
- Experience with CRM platforms such as Zoho and Airtable is advantageous.
- Excellent communication and interpersonal skills, with a client-focused mindset.
- Highly organized, detail-oriented, and able to manage multiple tasks efficiently.
- Availability to work Monday to Friday, during office hours.
How to Apply:
If you're interested in applying for this role, please submit your detailed resume in MS Word format to [Confidential Information].
EA Personnel : R24124899
EA Licence : 22C1376
