Client Services & CRM Executive (Luxury Bridal)

Our client is a renowned luxury bridal boutique, celebrated for its curated collection of exquisite designer gowns available for rental. They are seeking a Client Services and CRM Executive to manage end-to-end client interactions, maintain accurate CRM records, and support personalized service experiences that strengthen client relationships.

Key Responsibilities:

• Handle client inquiries such as phone, email, and in-person, providing prompt and professional assistance.

• Schedule and manage client appointments, ensuring smooth flow of consultations and fittings.

• Maintain CRM system accuracy and hygiene, updating client profiles and records consistently.

• Prepare daily settlements and support administrative financial tasks.

• Perform administrative closure tasks, including documentation and reporting.

Key Requirements:

• Bachelor's degree in Business, Hospitality, Marketing, or a related field.

• Min 2 years of experience in luxury retail, bridal, or client services is a plus.

• Strong proficiency in Microsoft Excel.

• Experience with CRM platforms such as Zoho and Airtable is advantageous.

• Excellent communication and interpersonal skills, with a client-focused mindset.

• Highly organized, detail-oriented, and able to manage multiple tasks efficiently.

• Availability to work Monday to Friday, during office hours.

How to Apply:

If you're interested in applying for this role, please submit your detailed resume in MS Word format to .

EA Personnel : R24124899

EA Licence : 22C1376