Client Service Coordinator

We are looking for a warm, proactive, and customer-focused individual to support our advisory team by coordinating annual review appointments with our valued clients. This role plays a key part in maintaining strong client relationships and ensuring consistent engagement.

What We Offer

. Competitive base salary up to $3,000

. Attractive incentive structure based on successful appointment arrangements

. Convenient location, walking distance from Tanjong Pagar MRT

. Supportive and team-oriented environment

If you enjoy speaking with people, building rapport, and being rewarded for your efforts-this might be the perfect fit for you.

Key Responsibilities

. Reach out to existing clients via phone to arrange annual review appointments with advisers

. Coordinate and schedule meetings efficiently based on advisers availability

. Build rapport with clients and provide a positive, professional experience

. Follow up with clients to confirm appointments and reduce no-shows

. Maintain accurate records of client interactions and scheduling updates

. Work closely with the advisory team to ensure smooth coordination of appointments

Requirements

. Strong communication and interpersonal skills

. Comfortable speaking on the phone and engaging with clients

. Customer service-oriented mindset with a friendly and professional approach

. Prior experience in customer service, telemarketing, or coordination roles is an advantage