Client Relationship Manager

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

So if you believe in inspiring a better future, read on.

About the Role

As a Client Relationship Manager, you will be responsible for overseeing accounts to drive team sales, surpass growth targets and align with AIA Corporate Solutions goals and vision.

Responsibilities

• To achieve team sales goal and meet growth targets through collaboration with internal and external stakeholders.
• To articulate AIA's proposition to develop new avenue of business & retention of accounts
• To build and develop existing relationship with intermediaries
• To ensure renewal invitations are issued within 6-8 weeks prior to expiry and timely follow up on negotiations and placement.
• Day-to-day account management to ensure accounts are serviced appropriately. This includes timely responses especially on escalations and co-ordination between internal departments, clients, intermediaries, TPAs.
• Regular intermediary visitations, meetings wherever required.
• Identify process improvements to achieve efficiency
• Lead, support and motivate team members to achieve individual and team target
• To collaborate with relevant departments to manage projects

Requirements

• Minimum Diplomaholder
• Minimum 5years related Industry Experience
• Microsoft Office & Powerpoint Skills
• Certifications/licenses -HI, M5 and M9, M9A, BCP, PGI, Com GI