This is a full-time, on-site for a Client Onboarding Specialist (Associate) role that requires you to work collaboratively with both internal and external stakeholders to support the Sales team with the entire end-to-end client onboarding process. Broadly, the role includes performing client due diligence, obtaining and verifying client documentation, name screenings, client profiling and client risk assessments.
Key Responsibilities:
- Take ownership of new account opening requests, account maintenance, and periodic client account reviews.
- Coordinate closely with Sales, Risk, Legal, Compliance, Technology, and Operations departments to ensure completeness and accuracy of onboarding and review processes.
- Facilitate membership with exchanges and manage sub-account openings for client electronic trading access.
- Collaborate with Project Managers, Vendors, and Management to streamline or automate onboarding processes, ensure compliance with new regulations, reduce turnaround time, and enhance client experience.
- Service existing clients by managing account requests and applications for new exchanges/products.
Key Requirements:
- Bilingual in English and Mandarin (written and spoken) strongly preferred
- Practical experience with corporate KYC due diligence, client onboarding, and periodic review.
- Knowledge of FATCA/CRS requirements and ability to perform reasonableness checks.
- Strong team player with the ability to work independently in a fast-paced environment.
- Excellent time management, communication, and organizational skills.
- Diploma or Degree in a relevant field such as Business Administration, Law, Risk Management, Compliance, or Banking/Financial Services.
- 1-3 years of relevant experience in financial services or related industries
