About the Role
We are seeking a passionate and customer-focused Client Advisor to join our luxury retail team. This role is pivotal in delivering an exceptional shopping experience that reflects the prestige, craftsmanship, and elegance of our brand. As the face of the brand, you will ensure every customer feels welcomed, valued, and impeccably served.
Key Responsibilities
Customer Engagement
- Provide outstanding customer service by greeting clients warmly and sincerely
- Understand customer needs and offer personalised recommendations
- Build lasting client relationships through attentive service
Sales Excellence
- Drive sales through deep product knowledge and consultative selling techniques
- Meet and exceed sales targets while upholding brand standards and service excellence
Brand Ambassador
- Represent the brand with professionalism, excellent grooming, and polished communication
- Uphold a premium brand image in all client interactions
Stock Management
- Assist with inventory control and timely stock replenishment
- Support visual merchandising efforts to maintain an elegant and seamless store environment
Operational Support
- Maintain store cleanliness, organisation, and adherence to operational guidelines
- Support daily store operations to ensure a smooth retail experience
Requirements
- Minimum one year of experience in retail, customer service, or hospitality
- Communication and interpersonal skills
- Independent, proactive, and able to excel in a fast-paced environment
- Customer-oriented with service flair and passion for luxury retail
- Able to commit to retail operating hours, including weekends and public holidays
Why Join Us
- Be part of a globally recognized luxury brand
- Enjoy attractive incentives and performance-based rewards
- Work in a dynamic, elegant, and supportive environment that values growth and excellence
