Job Summary
We're looking for a detail-oriented Cleaning Supervisor to oversee daily cleaning operations in commercial and hotel buildings. You'll ensure high standards of cleanliness, manage a team, and liaise with clients.
Responsibilities
- Lead and coordinate cleaning staff to deliver consistent, high-quality cleaning services in commercial and hotel environments
- Enforce compliance with established cleaning standards and protocols to maintain hygiene and safety requirements
- Manage inventory and supplies to ensure availability and cost-effective usage of cleaning materials
- Conduct regular quality inspections and promptly resolve identified issues to uphold service excellence
- Address client feedback and requests to enhance customer satisfaction and service responsiveness
- Report operational challenges and progress updates to management to support continuous improvement
Required competencies and certifications
- Experience in supervising cleaning operations within commercial or hotel settings
- Effective communication skills to coordinate teams and engage with clients
- Flexibility to work shifts, including weekends and public holidays