Job Summary
To achieve and maintain the highest possible level of operational excellence by managing cleaning operations, budgeting, reporting, staff appraisals, and supporting commercial initiatives with operational expertise.
Responsibilities
- Monitor daily cleaning operations to ensure services meet agreed contractual terms
- Prepare annual operations budget collaboratively with Procurement and Development Managers
- Compile and submit monthly operations reports to the General Manager
- Implement company initiatives within scheduled timelines and budget limits
- Maintain visibility of service performance for defined customers and allocate operational resources for performance analysis, reporting, and improvement
- Prepare quarterly Profit & Loss analysis reports
- Conduct staff appraisals and recommend recruitments or promotions based on performance
- Support commercial and sales initiatives by providing operational expertise and analyzing service performance capabilities and operational costs
