Cleaning Manager

Job Description & Requirements

Key Responsibilities

Walking the floor and ensuring efficient workflow of the outlet.

Maintains the cleanliness of the restaurant front/back of the house.

Actively manage guest touch points: greetings, table checks, recovery, upselling, and farewells.

Takes guest orders and delivers items without unnecessary delay.

Possess a thorough knowledge of the restaurant menu.

Handling customer complaints effectively, and building customer loyalty.

Enforcing company policies related to health, safety, dress code and other matters.

Able to travel monthly with management for business needs.

What We're Looking For

At least 2 years of relevant experience

Service-oriented with a positive, proactive attitude

Strong leadership, communication, and problem-solving skills

Able to work independently and manage multiple priorities

Comfortable with travelling for work monthly