Key Responsibilities
- Handle customer enquiries and assist with claims-related matters.
- Contact customers to gather information and support the claims recovery process.
- Communicate with customers and relevant stakeholders to facilitate claim submissions and recoveries.
- Conduct inbound and outbound calls in accordance with established procedures and service standards.
- Maintain accurate records of customer interactions, case updates, and outcomes.
- Monitor assigned cases and work towards achieving recovery targets.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Identify potential risks or issues and escalate them to the relevant parties.
- Assist with projects and other ad-hoc duties as assigned.
Interested applicants may email resume to [Confidential Information]
Chooi Kelly (CEI Registration No: R25136207)
Recruit Express Pte Ltd (EA: 99C4599)
We regret only shortlisted candidates will be contacted
