Claims Processing Associate (APOS)

. Process claim application and reply to emails

. Checks for disbursement

. Exception handling and refunds

. Attend to escalated enquiries on claims

. Collation of data / information / statistics for regular reporting

. Provide administrative support

. Undertake additional tasks as assigned.

Requirements
. Possess at least a Diploma or minimally 2 yrs of relevant experience for staff performing the operation functions.

. Proficient with computer use (i.e. Microsoft Word, Excel).

. Able to communicate in English and be conversant in a second language (i.e. Malay, Mandarin or Tamil)

. Customer Service oriented (e.g. courteous, professional and helpful) and preferably with prior experience in customer service.

. Good interpersonal and communicate skills (oral and written)

. Must uphold strong code of work ethnics, in particular confidentiality of information

. Detailed and meticulous

. Able to work under pressure to meet deadlines.

Work Location - Ang Mo Kio
Monday to Friday 8am to 5.30pm