Claims Executive - Flexi Benefits (Part-Time)

Job Highlights

• Choose your work style:
  - 3-day work week (9:00am - 6:00pm), or
  - 5-day work week (half-day AM or PM shift)
• Hands-on exposure to Flexible Benefits administration and insurance claims operations
• Opportunity to work closely with both corporate HR teams and individual employees
• Develop strong skills in claims adjudication, reporting, and stakeholder management

Responsibilities

• Support HR teams and employees of corporate clients in the implementation and administration of Flexible Benefits plans
• Adjudicate claims accurately based on client specifications and within required timelines
• Manage and resolve escalations raised by internal departments such as Helpdesk and Client Relations
• Review and process exception reports and escalated cases from employees and HR promptly
• Prepare claims reports and payroll files on an ad-hoc, monthly, quarterly, or annual basis
• Respond efficiently to inquiries from internal departments to ensure smooth operational workflows

Requirements

• Experience with inhouse Flexible Benefits Portal and database management and record keeping
• Customer-oriented, detail-focused, and strong in analytical and written communication skills
• Able to multitask, stay organized, and work effectively under pressure to meet tight deadlines
• Good to have: experience in data analysis and reporting
• Strong interpersonal and communication skills, with the ability to collaborate well across teams